Accessibility Statement

We aim to provide a website that can be used by people with different abilities, access needs, devices and assistive technologies. We are working towards meeting the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These internationally recognised guidelines explain how to make web content more accessible to people with disabilities and more usable for everyone. We aim to ensure that visitors can:
Navigate the website using a keyboard
Enlarge or zoom page content without losing essential information
Read content presented with sufficient colour contrast
Understand pages structured with clear headings
Use links with meaningful and descriptive text
Access informative images through suitable text alternatives
Use the website on desktop, tablet and mobile devices

This website has not yet undergone a complete independent accessibility audit against every WCAG 2.2 Level AA success criterion. We therefore do not currently claim that the entire website is fully compliant. We continue to review and improve the accessibility of the website as its content, design and functionality develop.

Some older pages, documents, images or third-party content may not yet meet every accessibility requirement. Examples may include:
Images that require improved alternative text
Older content with heading or link structures that could be clearer
Embedded video or third-party content with limited accessibility controls
PDF documents that may not be fully optimised for screen readers
Interactive components that may require further keyboard or assistive-technology testing
If we identify a significant accessibility problem, we will aim to correct it as part of our ongoing website improvement programme.

If you experience difficulty using this website, find an accessibility problem or need information in a different format, please contact us.
You can:
Call us on 01332 349211
Use our contact page
Please tell us:
The page or information you were trying to access
The accessibility problem you experienced
The format or assistance you require
How you would prefer us to contact you
We will consider your request and aim to respond as soon as reasonably possible.

Where reasonably practicable, we can provide website information in an alternative format. This may include a plain-text version, a more accessible electronic document or assistance by telephone.

Some parts of the website may include content or services provided by third parties, such as embedded videos, maps, social-media content or externally hosted documents. We may not have complete control over the accessibility of these services, but we will try to provide an accessible alternative where reasonably possible.

The accessibility of this website relies on the following technologies:

HTML
CSS
JavaScript

These technologies are used with modern web browsers and assistive technologies to support the operation and presentation of the website.

This statement was prepared on 3 September 2026 following an internal review of the website and its published accessibility information.

The website has not yet been subject to a complete independent WCAG accessibility audit. The statement will be updated when further testing identifies confirmed areas of compliance or non-compliance.

This statement was last reviewed on 3 September 2026.

We intend to review this statement at least annually and following substantial changes to the website. The next scheduled review is 3 September 2027.