Privacy Policy

Pro Technical is the controller of personal information described in this notice. Add the company’s registered address, privacy contact email and any ICO registration details that apply.

Depending on how you deal with us, we may collect your name, organisation, job title, postal address, telephone number, email address, enquiry details, order and service records, website usage information and correspondence. We only ask for information that is relevant to the purpose for which it is collected.

Information may be provided through website forms, email, telephone calls, meetings, orders, service visits, recruitment, events, referrals, suppliers or professional organisations. Technical information may also be collected when you use the website.

We use personal information to answer enquiries; prepare quotations; supply, install and support products or services; manage customer and supplier relationships; administer contracts and accounts; keep the website secure; improve our services; meet legal obligations; and send marketing where we have a lawful basis to do so.

We process information where necessary to perform a contract, take requested pre-contract steps, comply with a legal obligation, pursue a legitimate business interest that does not override your rights, or where you have given consent. You can withdraw consent at any time.

We may share relevant information with service providers, manufacturers, designers, delivery companies, professional advisers, payment providers, IT and website suppliers, or public authorities where necessary and lawful. We do not sell personal information.

We apply proportionate technical and organisational measures to reduce unauthorised access, loss, alteration or disclosure.

We keep personal information only for as long as needed for the purpose collected, including legal, accounting, contractual and dispute-resolution requirements.

Depending on the circumstances, you may have rights to access, correct, erase or restrict your information; object to processing; receive portable data; withdraw consent; and ask for human review of certain automated decisions. We normally respond within one month. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Our use of cookies and similar technologies is explained in the Cookie Policy. Non-essential cookies must not be activated before the visitor has made a choice.

For questions and further information you can contact us by email: info@pro-technical.co.uk or by post: Pro Technical (UK) Ltd, 1 Coburn Place, Newland Street, Derby DE1 1JT

Last updated: 5th September 2026